Warehouse incharge job description template
Warehouse incharges oversee daily warehouse operations - receiving, storage, order picking, packing, and dispatch - while managing inventory accuracy and warehouse staff. India's e-commerce and quick commerce sectors grow at a 35% CAGR. Leading platforms and Third-Party Logistics (3PL) providers are scaling warehouse capacity rapidly. Use our warehouse incharge job description template to attract experienced warehouse professionals. It covers key responsibilities, required skills, Indian education requirements, salary insights, and the selection process.
Job title:
Warehouse Incharge
Location:
Bengaluru, Karnataka (or city-specific warehouse location)
Job type:
Full-time, Permanent
Reports to:
Warehouse Manager / Operations Head
Experience:
2-5 years
Employment type:
Permanent
About the role
We are looking for an experienced Warehouse Incharge to manage our e-commerce fulfilment centre. You'll oversee daily inbound and outbound operations, ensure inventory accuracy through cycle counts, manage a team of 20-50 pickers and packers, and maintain safety standards. This role requires hands-on knowledge of Warehouse Management System (WMS), MS Excel, and experience managing high-volume order processing (5,000-20,000 orders per day).
About the company: - Established: 2015 - Employees: 25,000+ - Industry: E-commerce Logistics / 3PL (third-party logistics) - Certifications: ISO 9001 (quality management), ISO 27001 (data security) - Presence: 75+ warehouses across 40+ cities in India; headquarters in Bengaluru - Known for: India's top 3 e-commerce logistics provider; processes 2 million+ shipments monthly; serves Amazon, Flipkart, Myntra, Nykaa, and 500+ D2C brands
Warehouse incharge roles and responsibilities - Manage end-to-end warehouse operations: inbound (receiving, putaway, QC) and outbound (picking, packing, dispatch) processes - Ensure inventory accuracy of 99.5%+ through daily cycle counts and monthly physical stock audits - Supervise a team of 20-50 warehouse associates (pickers, packers, loaders) - assign shifts, set targets, monitor productivity - Monitor daily productivity metrics: orders picked per hour, packing accuracy, dispatch TAT, and error rates - Coordinate with the transportation team for timely dispatch and vehicle loading - Implement safety protocols - proper stacking, forklift safety, fire extinguisher checks, Personal Protective Equipment (PPE) compliance - Maintain warehouse documentation: Goods Received Notes (GRN), Pick List, Packing Slips, Delivery Challans - Manage Warehouse Management System (WMS) (warehouse management system) data entry and generate daily Management Information System (MIS) reports for the operations manager - Identify process bottlenecks and suggest improvements for faster turnaround and reduced cost per order - Handle customer returns (reverse logistics) - QC inspection, categorisation (refurbish / dispose / return to seller), and system update
Warehouse incharge qualifications and skills - Hands-on experience with WMS (Warehouse Management Systems) - SAP EWM, Oracle WMS, Manhattan, or proprietary systems - Proficiency in MS Excel - pivot tables, VLOOKUP, data validation, and generating operational reports - Strong leadership skills - managing and motivating a large team of blue-collar workers in a high-pressure environment - Knowledge of inventory management principles - FIFO, FEFO, cycle counting, ABC analysis - Problem-solving ability - handling shipment discrepancies, inventory mismatches, and operational escalations - Good communication in Hindi and English; knowledge of local language for team management - Forklift operation certification is a plus (for heavy warehouse environments) - Ability to work in rotational shifts including night shifts (e-commerce fulfilment runs 24x7)
Education and Experience Requirements - We prefer a graduate degree (Bachelor of Commerce (BCom), BA, Bachelor of Business Administration (BBA), BSc). An Master of Business Administration (MBA) in Supply Chain or Operations is a plus. - Minimum 50% in graduation - 2-5 years of experience in warehouse operations, preferably in e-commerce fulfilment, 3PL, or retail distribution - Must have led a team of 15+ blue-collar workers - Experience with high-volume order processing (2,000+ orders per day) is mandatory - Certification in supply chain management (CSCP, APICS, or equivalent) is preferred
Warehouse incharge average salary
In India, Warehouse Incharges with 2-5 years of experience earn 3-6 Lakhs Per Annum (LPA) Cost to Company (CTC) depending on city, warehouse size, and company. E-commerce fulfilment centres in Bengaluru and Delhi NCR pay 4-6 LPA. 3PL companies pay 3-4.5 LPA. Senior warehouse managers (5+ years) earn 6-9 LPA.
Source: Naukri Salary Index 2025-26; TeamLease Logistics Sector Report 2025.
Benefits - CTC includes: Basic + HRA + Performance bonus (monthly, based on productivity and accuracy metrics) - Statutory: Provident Fund (PF), Employees' State Insurance Corporation (ESIC) (if gross <=21,000/month), Gratuity (payable after 5 years) - Additional: Group medical insurance (self + family), accidental insurance, annual bonus - Perks: Cab facility for night shifts, subsidised meals at warehouse canteen, mobile phone with data plan - Growth path: Warehouse Incharge -> Warehouse Manager -> Regional Warehouse Head -> Operations Manager
Other details - Probation period: 6 months - Notice period: 30 days - Immediate joiners preferred: Yes - Bond / Service agreement: None typically for warehouse roles - Working days: 6 days a week (rotating week off) - Work mode: Work from Warehouse (on-site) - Shifts: Rotational shifts - Morning (6 AM-3 PM), Afternoon (2 PM-11 PM), Night (10 PM-7 AM). Night shifts during sale periods (Big Billion Day, Prime Day). - Relocation support: Not provided; candidates must be local to the warehouse city
Selection process
1. Resume screening: Based on warehouse operations experience, team size managed, and order volume handled
2. Telephonic interview: 10-minute call to confirm experience, shift flexibility, and location preference
3. Personal interview: 45-minute interview with Warehouse Manager covering operations knowledge, inventory management, team leadership, and problem-solving scenarios
4. Practical assessment: 30-minute MS Excel test (pivot table, VLOOKUP, data cleaning) and WMS navigation demonstration
5. HR interview: Salary fitment, notice period, joining date
6. Background verification: Previous employment verification (2 references), address check
7. Offer rollout
How to apply - Platform: Apply through Naukri, LinkedIn, TeamLease, or the company's careers portal - Documents: Resume, educational certificates, previous employment offer letters and experience letters, ID proof (Aadhaar), salary slips (last 3 months) - Timeline: Applications reviewed within 5 working days; process completed within 2 weeks
Frequently asked questions
1. What does a Warehouse Incharge do in India?
A Warehouse Incharge manages daily warehouse operations - inbound receiving, inventory storage, order picking, packing, and dispatch. They supervise a team of 20-50 workers, maintain 99.5%+ inventory accuracy, and ensure timely order fulfilment. The role is critical in e-commerce and 3PL companies.
2. What qualifications do I need to become a Warehouse Incharge in India?
Any graduate (Bachelor of Commerce (BCom), BA, Bachelor of Business Administration (BBA)). Master of Business Administration (MBA) in Supply Chain is preferred. 2-5 years of warehouse operations experience, proficiency in MS Excel and WMS, and experience leading a team of 15+ workers are required.
3. What is the average salary of a Warehouse Incharge in India?
Mid-level incharges earn 3-6 Lakhs Per Annum (LPA). E-commerce fulfilment centres pay 4-6 LPA. Experienced warehouse managers earn 6-9 LPA. Night shift allowance adds 3,000-5,000 per month.
4. How can I hire the right Warehouse Incharge in India?
Prioritise candidates with WMS experience and Excel proficiency (test both). Assess team management capability - blue-collar worker handling requires different skills than white-collar management. Previous e-commerce fulfilment experience at scale (5,000+ orders/day) is a strong signal.