Medical Records Technician Job Description Template
Medical records technicians manage patient health information - organising medical files, coding diagnoses and procedures, ensuring regulatory compliance, and supporting data retrieval for clinical and billing purposes. India's health information management sector is expanding rapidly with the Ayushman Bharat Digital Mission (ABDM), mandatory digitisation of hospital records, and a growing medical coding outsourcing industry worth over $2 billion. Multi-speciality hospitals (Apollo, Manipal, Fortis) and medical coding firms (Omega Healthcare, AGS Health, GeBBS) employ thousands of certified health information professionals. Use our medical records technician job description template to attract BSc HIM and Diploma in Medical Records qualified candidates. It covers key responsibilities, required skills, Indian education requirements, salary insights, and the selection process.
Job title:
Medical Records Technician
Location:
Bengaluru, Chennai, Mumbai, Hyderabad, Delhi NCR, Pune, Kolkata
Job type:
Full-time, Permanent
Reports to:
Medical Records Manager / HIM Manager / Health Information Supervisor
Experience:
0-3 years
Employment type:
Permanent
About the role
We are looking for a detail-oriented Medical Records Technician to join our Health Information Management department. You will be responsible for organising and maintaining patient medical records, coding diagnoses and procedures using ICD-10 and CPT systems, ensuring compliance with ABDM and clinical establishment act guidelines, and responding to medical record requests for treatment continuity, insurance claims, and medico-legal purposes. This role requires a BSc in Health Information Management or a Diploma in Medical Records from an recognised Indian institution, strong attention to detail, and proficiency with hospital information systems.
About the company: - Established: 1995 - Employees: 5,000+ (including doctors, nurses, paramedics, health information management staff, and administrative personnel) - Industry: Healthcare (Multi-speciality Hospital Chain) - Certifications: NABH accredited, NABL accredited labs, ISO 27001:2013 for information security, ABDM-compliant digital health records - Presence: 20 hospitals across Bengaluru, Chennai, Mumbai, Hyderabad, Delhi NCR, and Pune; also operates a dedicated Health Information Management Centre handling 10+ lakh medical records annually - Known for: Top 15 Indian multi-speciality hospital group by revenue; recognised for best clinical documentation practices and successful HIM implementation under ABDM guidelines
Medical records technician roles and responsibilities
Medical records technicians ensure the accuracy, completeness, security, and accessibility of patient health information: - Collect, organise, and maintain inpatient and outpatient medical records - admission notes, operative reports, discharge summaries, lab reports, and imaging records - Assign ICD-10 and CPT codes to diagnoses, procedures, and treatments following coding guidelines for accurate billing and insurance claim processing - Review medical records for completeness - verify physician signatures, date stamps, and documentation compliance with NABH and clinical establishment act standards - Enter and update patient information in the Hospital Information System (HIS) and electronic health records (EHR) platform - Respond to medical record requests from insurance companies (TPA, cashless claims), legal authorities (court summons, medico-legal cases), and patients (OPD summary, discharge summary copies) - Ensure data privacy and security - maintain confidentiality as per IT Act 2000, HIPAA for international patients, and ABDM data protection guidelines - Perform regular audits of medical records to identify missing documentation, coding errors, or data inconsistencies and report to the HIM Manager - Scan, index, and archive paper records into digital format; maintain storage and retrieval systems for physical records - Assist in the preparation of medical audits for accreditation bodies (NABH, JCI) - provide requested records and documentation samples
Medical records technician qualifications and skills - Knowledge of medical terminology - anatomy, diagnostic procedures, surgical interventions, laboratory tests, and pharmacology for accurate coding and record classification - Proficiency in ICD-10 and CPT coding systems (certification preferred) for assigning accurate codes to diagnoses and procedures - Hands-on experience with Hospital Information Systems (e.g., Cerner, Meditech, Bahmni, or proprietary HIS) and EHR platforms - Strong attention to detail for reviewing medical documentation completeness and identifying errors or missing information - Understanding of Indian healthcare regulations - Clinical Establishment Act, ABDM framework, IT Act 2000 for data privacy, and NABH documentation standards - Data entry speed of 40+ WPM with high accuracy for record entry and coding assignments - Organisational skills for managing physical and electronic filing systems, record tracking, and retrieval - Communication skills in English (required) and Hindi - interact with doctors, nursing staff, insurance coordinators, and patients for record requests - Analytical skills - identify coding discrepancies, documentation gaps, and data quality issues during audits
Education and Experience Requirements - Degree: BSc in Health Information Management (HIM) - 3 year degree, or Diploma in Medical Records and Health Information Management - 2 year diploma, from an institution recognised by the Indian Association of Health Information Management (IAHIM) - Minimum 50% in BSc HIM or Diploma in Medical Records - Certification: Certified Health Information Coder (CHIC) from IAHIM or other recognised coding certification is preferred - 0-3 years of experience in medical records management, medical coding, or health information management in a hospital or diagnostic centre - Freshers with completed internship (3-6 months) in a hospital medical records department are eligible - Basic knowledge of ICD-10 and CPT coding (certification a plus but not required at entry level) - Candidates must be willing to sign a confidentiality agreement and undergo background verification
Medical records technician average salary
In India, Medical Records Technicians earn 2.4-4.5 Lakhs Per Annum (LPA) Cost to Company (CTC) depending on city, employer, and experience. Freshers with BSc HIM or Diploma in Medical Records earn 2-2.8 LPA in metro hospitals. Experienced technicians with IAHIM coding certification and 3+ years experience earn 3.5-5 LPA. Medical coding outsourcing companies (Omega Healthcare, AGS Health, GeBBS) pay 3-6 LPA for certified coders with ICD-10/CPT proficiency.
Source: Naukri Salary Index 2025-26 for HIM and medical coding roles; Randstad India Healthcare Salary Trends 2025.
Benefits - CTC includes: Basic + HRA + Medical allowance + Special allowance (coding certification allowance) - Statutory: Provident Fund (PF), Employees' State Insurance Corporation (ESIC) (if gross <=21,000/month), Gratuity (payable after 5 years) - Additional: Group medical insurance (self and family), annual health check-up, professional indemnity insurance, IAHIM membership fees covered - Perks: Laptop provided (for coding and digital record roles), subsidised cafeteria, certification exam fees reimbursement (ICD-10, CPC, CHIC), learning and development budget - Growth path: Medical Records Technician -> Senior Medical Records Technician -> Medical Records Supervisor -> HIM Manager -> Chief Health Information Officer
Other details - Probation period: 6 months - Notice period: 30 days (15 days during probation) - Immediate joiners preferred: Yes - Bond / Service agreement: 1-year service agreement for candidates sponsored through IAHIM certification courses (amount varies, typically 25,000-50,000) - Working days: 5 or 6 days a week (depends on hospital policy). Rotating week off. - Work mode: Work from Hospital (Medical Records Department) / Work from Office (for coding centres) - Shifts: General shift (8 AM-5 PM or 9 AM-6 PM). No night shifts for hospital-based roles. Medical coding centres may have US shifts (5:30 PM-2:30 AM IST) for US healthcare clients. - Relocation support: No
Selection process
1. Resume screening: Based on BSc HIM / Diploma in Medical Records qualification, IAHIM certification, and prior HIM or coding experience
2. Written test: 60-minute test covering medical terminology, ICD-10 coding concepts, hospital documentation standards, and data privacy regulations
3. Practical assessment: 30-minute exercise - review a sample medical record (discharge summary with lab reports), assign ICD-10 codes, identify documentation gaps, and enter data into an HIS interface
4. Personal interview: 25-minute interview with HIM Manager and HR - technical knowledge, attention to detail, confidentiality approach, and shift flexibility
5. Document verification: Original BSc HIM / Diploma certificates, mark sheets, internship completion certificate, IAHIM coding certification, Aadhaar, PAN card
6. Background verification: Confidentiality agreement signing and employment background check
7. Offer rollout
How to apply - Platform: Apply through company's careers portal, Naukri, LinkedIn, IAHIM job board, or campus placement cell (for BSc HIM programmes) - Documents: Resume, BSc HIM / Diploma certificates, mark sheets, IAHIM coding certification, internship completion letter, Aadhaar, PAN card, passport-size photographs - Timeline: Rolling applications; interview process completed within 10 working days - Referral: If referred by an employee, mention the referral ID in the application form
Frequently asked questions
1. What does a Medical Records Technician do in India?
A Medical Records Technician manages patient health information - organising medical files, assigning ICD-10 and CPT codes to diagnoses and procedures, ensuring compliance with NABH and ABDM standards, and responding to record requests from insurance companies, legal authorities, and patients. They work in hospital medical records departments or medical coding outsourcing centres.
2. What qualifications do I need to become a Medical Records Technician in India?
BSc in Health Information Management (3 years) or a Diploma in Medical Records and Health Information Management (2 years) from an IAHIM-recognised institution. Certified Health Information Coder (CHIC) or AAPC CPC certification is preferred. Basic knowledge of ICD-10 and CPT coding is required.
3. What is the average salary for a Medical Records Technician in India?
Medical Records Technicians earn 2.4-4.5 Lakhs Per Annum (LPA) CTC depending on experience and employer. Freshers earn 2-2.8 LPA. Certified coders in medical coding companies earn 3-6 LPA. Metro hospitals pay 10-15% more than tier-2 cities.
4. How can I hire the right Medical Records Technician in India?
Verify BSc HIM or Diploma in Medical Records from an IAHIM-recognised institution. Conduct a practical coding assessment - assign ICD-10 codes from a sample discharge summary and identify documentation gaps. Prioritise candidates with IAHIM/CHIC or AAPC CPC certification and internship experience in a hospital medical records department.